Confidentiality policy
Published on October 29, 2025

1. Management of personal data.
The Customer is informed of the regulations concerning marketing communication, the law of 21 June 2014 for confidence in the Digital Economy, the Data Protection Act of 6 August 2004 as well as the General Data Protection Regulation (RGPD: no. 2016-679).
1.1 Persons responsible for the collection of personal data
For Personal Data collected as part of the creation of the User's personal account and their browsing on the Site, the person responsible for processing Personal Data is: MR SEBASTIEN LAURENT. https://www.mountain-guide-adventure.comest represented by Sébastien Laurent, his legal representative. represented by Sébastien Laurent, his legal representative
As responsible for processing the data it collects, https://www.mountain-guide-adventure.com undertakes to respect the framework of the legal provisions in force. In particular, it is up to the Customer to establish the purposes of its data processing, to provide its prospects and customers, based on the collection of their consents, with complete information on the processing of their personal data and to maintain a register of treatments in accordance with reality. Whenever https://www.mountain-guide-adventure.com processes Personal Data, https://www.mountain-guide-adventure.com takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which https://www.mountain-guide-adventure.com treat them.
1.2 Purpose of the data collected
https://www.mountain-guide-adventure.com is likely to process all or part of the data:
- to allow navigation on the Site and the management and traceability of the services and services ordered by the user: connection and use data of the Site, billing, order history, etc.
- to prevent and fight against computer fraud (spamming, hacking...): computer hardware used for navigation, IP address, password (hashed)
- to improve navigation on the Site: connection and usage data
- to conduct optional satisfaction surveys on https://www.mountain-guide-adventure.com: email address
- to conduct communication campaigns (sms, email): telephone number, email address
https://www.mountain-guide-adventure.com does not sell your personal data, which is therefore only used out of necessity or for statistical and analytical purposes.
1.3 Right of access, correction and opposition
In accordance with current European regulations, Users of https://www.mountain-guide-adventure.com have the following rights:
- right to access (article 15 RGPD) and to rectify (article 16 RGPD), to update, to complete User data, right to lock or delete personal User data (article 17 of the RGPD), when they are inaccurate, incomplete, ambiguous, ambiguous, outdated, or whose collection, use, communication or storage is prohibited
- right to withdraw consent at any time (article 13-2c RGPD)
- right to limit the processing of User data (article 18 RGPD)
- right to object to the processing of User data (article 21 RGPD)
- right to the portability of the data that Users have provided, when this data is subject to automated processing based on their consent or on a contract (article 20 RGPD)
- right to define the fate of Users' data after their death and to choose to whom https://www.mountain-guide-adventure.com must communicate (or not) their data to a third party that they have previously designated
As soon as https://www.mountain-guide-adventure.com Upon knowledge of the death of a User and in the absence of instructions from him, https://www.mountain-guide-adventure.com undertakes to destroy his data, unless their conservation is necessary for evidentiary purposes or to meet a legal obligation.
If the User wishes to know how https://www.mountain-guide-adventure.com uses his Personal Data, ask to rectify them or oppose their processing, the User may contact https://www.mountain-guide-adventure.com in writing at the following address:
MR SEBASTIEN LAURENT — DPO, Sébastien Laurent129 IMPASSE DU NOM 74450 SAINT-JEAN-DE-SIXT.
In this case, the User must indicate the Personal Data that he would like https://www.mountain-guide-adventure.com to correct, update or delete, by identifying himself precisely with a copy of an identity document (identity card or passport).
Requests for the deletion of Personal Data will be subject to the obligations imposed on https://www.mountain-guide-adventure.com by law, in particular with regard to the preservation or archiving of documents. Finally, Users of https://www.mountain-guide-adventure.com may file a complaint with the supervisory authorities, and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).
1.4 Non-disclosure of personal data
https://www.mountain-guide-adventure.com is prohibited from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as “inadequate” by the European Commission without first informing the customer. However, https://www.mountain-guide-adventure.com remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: no. 2016-679).
https://www.mountain-guide-adventure.com undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of Customer Information is brought to the attention of https://www.mountain-guide-adventure.com, must inform the Customer as soon as possible and communicate to him the corrective measures taken. In addition, https://www.mountain-guide-adventure.com does not collect any “sensitive data”.
The User's Personal Data may be processed by subsidiaries of https://www.mountain-guide-adventure.com and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
Within the limits of their respective responsibilities and for the purposes mentioned above, the main persons likely to have access to the data of Users of https://www.mountain-guide-adventure.com are mainly our customer service agents.
2. Incident notification
No matter how hard you try, no method of transmission over the Internet and no method of electronic storage is completely secure. As a result, we cannot guarantee absolute security. If we become aware of a security breach, we will notify affected users so they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our customers of all account security issues and providing them with all the information they need to help them meet their own regulatory reporting obligations.
No personal information of the user of the site https://www.mountain-guide-adventure.com is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium to third parties. Only the hypothesis of the takeover of https://www.mountain-guide-adventure.com and its rights would allow the transmission of said information to the possible purchaser who would in turn be bound by the same obligation to store and modify the data with respect to the user of the site https://www.mountain-guide-adventure.com.
2.1 Safety
To ensure the security and confidentiality of Personal Data and Personal Health Data, https://www.mountain-guide-adventure.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.
When processing Personal Data, https://www.mountain-guide-adventure.comprend all reasonable measures to protect them against any loss, misuse, unauthorized access, disclosure, alteration or destruction.
3. Hypertext links “cookies” and internet tags
The site https://www.mountain-guide-adventure.com contains a number of hypertext links to other sites, set up with the authorization of https://www.mountain-guide-adventure.com. However, https://www.mountain-guide-adventure.com does not have the possibility to check the content of the sites thus visited, and will therefore not assume any responsibility for this fact.
Unless you decide to disable cookies, you agree that the site can use them. You can deactivate these cookies at any time and for free from the deactivation options offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.
3.1. “COOKIES”
A “cookie” is a small information file sent to the User's browser and stored on the User's terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User's domain name, the User's Internet access provider, the User's operating system, and the date and time of access. Cookies are in no way likely to damage the User's terminal.
https://www.mountain-guide-adventure.com is likely to process the User's information concerning his visit to the Site, such as the pages consulted, the searches carried out. This information allows https://www.mountain-guide-adventure.com to improve the content of the Site and the User's navigation.
Since Cookies facilitate navigation and/or the provision of services offered by the Site, the User can configure his browser to allow him to decide whether or not he wishes to accept them so that Cookies are recorded in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User can also configure his browser so that the acceptance or refusal of Cookies is offered to him from time to time, before a Cookie is likely to be saved in his terminal. https://www.mountain-guide-adventure.com informs the User that, in this case, the functionalities of his browser software may not be all available.
If the User refuses the registration of Cookies in his terminal or browser, or if the User deletes those registered there, the User is informed that his navigation and his experience on the Site may be limited. This could also be the case when https://www.mountain-guide-adventure.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal seems to be connected to the Internet.
Where applicable, https://www.mountain-guide-adventure.com declines all responsibility for the consequences related to the degraded functioning of the Site and the services possibly offered by https://www.mountain-guide-adventure.com, resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for https://www.mountain-guide-adventure.com to save or consult the Cookies necessary for their functioning due to the User's choice. For the management of Cookies and User choices, the configuration of each browser is different. It is described in the browser's help menu, which will allow you to know how the User can change their cookie preferences.
At any time, the User may choose to express and modify his wishes in terms of Cookies. https://www.mountain-guide-adventure.com may also use the services of external service providers to help him collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the https://www.mountain-guide-adventure.com Site or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse the Website or the mobile application of https://www.mountain-guide-adventure.com, Twitter, Facebook, Linkedin and Google Plus can also place cookies on your terminals (computer, tablet, mobile phone).
These types of cookies are only placed on your terminals if you consent to them, by continuing to browse the Website or the mobile application of https://www.mountain-guide-adventure.com. At any time, the User may nevertheless withdraw his consent for https://www.mountain-guide-adventure.com to deposit this type of cookie.
3.2. INTERNET TAGS
https://www.mountain-guide-adventure.com may occasionally use Internet beacons (also called “tags”, or action tags, one-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a partner specializing in web analytics that may be located (and therefore store the corresponding information, including the User's IP address) in a foreign country.
These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages of the Site.
This technology allows https://www.mountain-guide-adventure.com to evaluate the responses of visitors to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.
The external service provider may collect information on visitors to the Site and other websites using these tags, compile reports on the activity of the Site for the attention of https://www.mountain-guide-adventure.com, and provide other services relating to the use of the Site and the Internet.
4. Applicable law and attribution of jurisdiction.
Any dispute in connection with the use of the site https://www.mountain-guide-adventure.com is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is granted to the competent courts of